Delivering Knock Your Socks Off Service

Delivering Knock Your Socks Off Service

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Customers and consumers expect quality and service as a part ofevery transaction. ... Socks Off Service and explain why everybody wins3your organization, the customer, and you3when you deliver Knock Your Socks ... It starts with understanding what good service is from your customerAms point of view. Delivering Knock Your Socks Off Service means creating a memorable experience for every customer.

Title:Delivering Knock Your Socks Off Service
Author: Ron ZEMKE, Bobette Hayes WILLIAMSON
Publisher:AMACOM Div American Mgmt Assn - 2001-01-01

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